Supervisor

The Maple is recruiting a Restaurant Supervisor to be a key part of our management team at our destination in Cleeve, Bristol. If you’re passionate about food and local produce and want to be part of a progressive team that works together to deliver the best possible hospitality and service to our diners, then this is your opportunity to be part of our journey.

Are you ready to be part of our vibrant work family dedicated to creating unforgettable guest experiences?

As a Restaurant Supervisor, you will support the General Manager and management team in delivering exceptional standards of guest service and hospitality. You will be the Manager on duty, if and when the General Manager and Assistant Manager are not on site. Playing a vital part in our management team, you will learn how to become a strong and supportive leader.

Your shifts will encompass some evenings and weekends, thoughtfully scheduled to ensure a healthy work-life balance for all team members, with a competitive hourly rate of £13 per hour, plus tips.

Required skills & experience:

• Has 1+ years of experience in Hospitality management.
• Strong background in hospitality.
• Must be hospitable, approachable, passionate about customer service and hospitality, and respectful towards colleagues and guests.
• Ability to take direction, work in a team environment, and own initiative.
• Develop a deep knowledge of our menus and the locally sourced products proudly served from our kitchen and bar.
• Collaborate seamlessly with our kitchen and fellow team members to deliver a seamless and flawless service.
• Contribute actively to fostering a positive and lively atmosphere, nurturing relationships with both our loyal regular and new clientele.
• Ability to multitask and work well under pressure.
• Positive and hard-working attitude.
• Detail-oriented.
• Must be able to work flexible shifts and schedules, including weekends and holidays as needed.

Key Highlights:

• Development and progression – We’re passionate about your personal growth as well, take on opportunities to enhance your industry skills and gain a deeper understanding of our local suppliers and products.
• Nurturing and Supportive Environment – Our team are not just colleagues; we’re a family. Experience the warmth of a genuinely nurturing and supportive workplace.
• Above Living Wage Pay – We believe in valuing our team’s hard work and dedication. That’s why we pay above the living wage to ensure you’re fairly compensated for your commitment, efforts, and loyalty.
• Inclusive Values – We are committed to making our restaurant a place that benefits everyone – from our guests and community to our suppliers and team members.
• Other benefits – Company events including Christmas Parties, team incentives, recognition/performance-based awards, The Maple discount, TOUT’S food store discount, Subway discount and volunteer opportunities.
• “Happy Team, Happy Customer” Mentality: We firmly believe that everything starts with a happy team. Join us in our company and team events, including parties and team bonding activities, and be part of a strong, open support network.

Pay: £13 per hour, plus tips.

Hours: Full-time (35 hours a week minimum).

Apply: Please email your CV to sam@the-maple.co.uk or apply via Indeed.